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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Accounting, controlling, finance
- Marketing, communication
- Services
- Tourism, hotel business and catering
Professional experience
Experience in the following industries :
- Airport and shipping services
- Banking, insurance, finance
- Consumer goods
- Hotel business, catering
- Services other
Professional experience
- Customer Support Specialist
- NMB Bank
- Since 08.2021
- I am basically responsible in handling customer inquiries and settling their queries by providing the most effective solutions in a very humble and professional manner. I also deal with corporate customers and act an a relationship officer to understand the areas of improvement for our customers. I do respond to emails, voice calls and social media queries regarding our products and services. I do cross sale and up sale our products and services to our customers. professional manner. I also deal with corporate customers and act an a relationship officer to understand the areas of improvement for our customers. I do respond to emails, voice calls and social media queries regarding our products and services. I do cross sale and up sale our products and services to our customers.
- Customer Support Specialist
- NMB Bank
- Since 08.2021
- I am basically responsible in handling customer inquiries and settling their queries by providing the most effective solutions in a very humble and professional manner. I also deal with corporate customers and act an a relationship officer to understand the areas of improvement for our customers. I do respond to emails, voice calls and social media queries regarding our products and services. I do cross sale and up sale our products and services to our customers. professional manner. I also deal with corporate customers and act an a relationship officer to understand the areas of improvement for our customers. I do respond to emails, voice calls and social media queries regarding our products and services. I do cross sale and up sale our products and services to our customers.
Skills
I have abilities to listen carefully to customers and understand their needs, ability to provide clear and concise Information. I am open and easily adapt to communication I enjoy working on hard skills such as product knowledge. I am customer centric and believe to be the bridge between customers problems and their solutions
Education
Education level : Bachelor
- Kampala internationa university
- 08.2014 - 12.2017
- Degree in business administration with a major in accounting and finance.
Degree
- Kampala international university
- 01.2014 - 12.2017
- Bachelor degree program
Bachelor degree studies
Key Skills
- Accounting Reporting
- Sales Marketing
- Customer Management
Languages
- English
- Fluent
- French
- Beginner
- Swahili
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Arusha - Dar es Salaam - Dodoma - Iringa - Kilimanjaro - Morogoro - Pwani
- Place of residence : Dar es salaam
- Accepted employment type : Permanent contract - Fixed-term contract
- Last updated : 31.01.2024
- Total views CV : 36
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