CV Profile No.27552

Experience in the following industries :

• Call centers, hotlines
• IT, software engineering, Internet
• Research and development
• Telecom

Professional experience

• JAVA AND MULTIMEDIA TECHNOLOGY
• SCHOOL OF INFORMATICS AND VIRTUAL EDUCATION (CIVE)
• 08.2015 - 09.2015
• During the field training we develop website using HTML,CSS and JAVA,we accomplished it within two weeks that is to say while we were in the mid of training we managed to build it. In a day we taking to class session during the morning we learning JAVA programming and at noon Multimedia session take place also we managed to learn about video shooting and recording.

• ICT
• TANZANIA REVENUE AUTHORITY (TRA)
• 07.2016 - 11.2016
• It was field period i was assigned different roles by ICT administrator and taking some lesson from him like regulating network stability in day to day activities, creating suitable ways for inside communication between staffs, computer maintenance, and installation of antivirus and changing window images computer formatting and cleaning, providing access to the new staff and updating their using login password.

• CUSTOMER CARE/CALL CENTER
• MULTI-CHOICE TANZANIA (DStv)
• 11.2018 - 04.2019
• After finishing my third year at college i applied the job through recruitment company and i was got my first interview and job as customer care,i was dealing with solving the customer problem like subscription issue, registering new customer, listen on customer opinions and providing answers whenever possible, creating customer invoice and also generating cote . My college result was not good i carried single course which i was supposed to study second semester,before leaving the office on April i wrote the letter to hr office and she approved my letter. so i took the leave and back at college again to clear that subject.