CV Profile No.29889

Experience in the following industries :

• Banking, insurance, finance
• Call centers, hotlines
• Government services
• Services other
• Social, public and human services

Professional experience

• ACCOUNTANT, ADMINISTRATOR AND SALES EXECUTIVE
• CSJ INFOCOM LIMITED
• Since 10.2019
• Roles- accounts • Prepare and maintains all books of accounts • Maintain petty cash and office expenses • Prepare and process staff salaries and transport. • Prepare and process all regulatory payment such as PAYEE, SDL, WHT, WCF VAT and all other related including filling. • Handling company certificate and make sure they are all updated such as business licenses, Osha, tax clearance and Brela returns. • Prepare cash flow and monitor expenses • Make sure company is comply 100% with rules and procedures of operating the company in Tanzania Role –administrator • Maintain the office day to day operations • Maintain confidentiality of the company • First level of communication with any authority • Arrange travels, staff allowances and all office expenses • Handling staff files and to make sure they are all updated such as leave, contracts etc Role- Sales executive • Marketing and sale of software products to BFSI, Government, hospitals and school • Prepare daily and monthly sales report • Prepare quotations and tenders

• customer servise and sales representative
• First national bank (FNB)
• 06.2015 - 09.2019
• Roles • Attending customers who visit the branch and assist them to solve their queries or complains • Maintain relationship with new and existing customers • Opening accounts to personal and business customers • Dealing with forex transactions and transfers such as Swift, Tiss, internal transfers and foreign exchange • Process all personal loans applications and staff loans • Cross selling bank products to new and existing customers • Maintain banker’s customers relationship • Assist customers on how to use bank digital products • Dealing with branch ATMs as custodian • Act as reliever to my supervisor

• Teller
• First national bank (FNB)
• 01.2014 - 06.2015
• Roles • Dealing with all cash and cheque deposits and withdraws. • Handling of cash and adhere to procedures. • Dealing with forex exchange. • Cross selling bank product to new and existing customers. • Prepare all cash reports on daily basis. • Provide good service and customer care to our customers to continue banking with us. • Dealing with mobile money transaction (Tigo pesa and Mpesa).

• bank officer
• KCB BANK TANZANIA
• 12.2012 - 01.2014
• Roles • Dealing with customer service and customer care. • Dealing with opening personal accounts and KYC procedures. • Dealing with forex transactions and transfers. • Selling our products to new customer and cross selling to existing customers. • Maintain customers files by scanning and keep them in safe custody.

• EXTERNAL SALES
• KCB BANK TANZANIA
• 07.2012 - 12.2012
• Roles • Selling bank products to external customer • Manage bank portfolio by bring new clients and deposit • Account opening and documentation • Provide good customer service and customer care to retain customers • Act as branch customer service when its needed

• CASHIER
• ACCESS BANK TANZANIA
• 10.2010 - 07.2012
• Roles • Deal with customers cash and cheque transaction • Handling cash and adhere to procedures • Dealing with forex exchange • Dealing with mobile money transactions (Mpesa and Tigopesa) • Dealing with western union transactions • Dealing with ATM as a custodian • Prepare cash daily report