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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Accounting, controlling, finance
- IT, new technologies
- Services
- Telemarketing, teleassistance
Professional experience
Experience in the following industries :
- Airport and shipping services
- Banking, insurance, finance
- Engineering, development studies
- IT, software engineering, Internet
- Telecom
Professional experience
- Assistance network administrator
- Arusha Technical Collage
- 07.2017 - 10.2017
- System administration System design and development Network design and instillation Database design SQL Computer repair and maintainance Software installation Networking TCP/IP Wireleas devices configuration
- FRONT DESK
- hi Tech
- 07.2021 - 01.2023
- Provide Technical Support to customers who needed technical assistance. Listening customer phone or computer problem and solve them. Ensure customer satisfaction are meet. Computer software installation and repair. Computer hardware diagnosis and repair. Mobile phone and wireless devices diagnose and repair.
- INTERN
- NATIONAL BANK OF COMMERCE
- Since 04.2023
- Train customer and stuff on NBC Connect System log in procedures and how to initiate transactions and how to approve as well as how to use the system Listening customer queries regarding NBC connect and solve them urgently Solve any NBC Connect or NBC Secure issue on the customer end by guide them step by step or through visiting them for the nearby customers. Report any customer suggestion on upgrading the NBC Connect System, Raise incidence regarding missing bank swift code that are not included on NBC Connect System Listening to any query regarding NBC payments including swift copies to customers and verification through our systems Report any query that need further investigation and solution to the respective team, Assist Stuff regarding the stack payment or any NBC TISS or EFT transaction that need further investigation. Communicate with vendor regarding addition feature to the system, doing system test for any added feature of the system.
Skills
• Analytical Reports
• Analytical Thinking
• Conflict Management
• Cybersecurity Analytics
• Group Problem Solving
• Influencing Others
• Information Technology (IT) Risk Management
• Sales
• Speed and Agility Training
• Teamwork and collaboration
• Time Management
Education
Education level : Bachelor
- Arusha Technical Collage
- 11.2016 - 01.2020
- The bachelor degree of computer science obtained from Arusha Technical Collage
Computer Science
Key Skills
- Assistance
- Design
- Repair
- SQL
Languages
- English
- Fluent
- Swahili
- Native
More information
- Availability : immediately
- Geographical flexibility : Arusha - Dar es Salaam - Dodoma - Kilimanjaro - Manyara - Mbeya - Morogoro - Mwanza - Tanga
- Place of residence : Dar Es Salaam
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Freelance - Cooperative Education Program - Part-time work
- Last updated : 08.05.2024
- Total views CV : 124
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