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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Accounting, controlling, finance
- Marketing, communication
- R&D, project management
Professional experience
Experience in the following industries :
- Banking, insurance, finance
- Maintenance, servicing, after-sales services
- Marketing, communication, media
- Services other
- Telecom
Professional experience
- assistant relationship manager
- NCBA
- Since 07.2019
- Develop the Private banking customer base and expand the unit’s business growth through marketing of the Personal banking products and services. • Providing an interface between the bank and both existing and prospective customers in order to maintain good customer relations so as to meet the customer needs within the strategic objectives of the Bank. • Credit appraisals and recommendation for existing and prospective customers under the various loan products and submit to the appropriate final approval authority within established turnaround time. • Overseeing the relationship management of assigned customers and the running of the Private Banking Centre. • Ensuring revenue growth through customer acquisition, new need identification, product cross-sell and re-engineering. • Conduct initial screening interview with prospective customer and maintain familiarity with o Customer’s pertinent documents. • Ensure that the target market selection criterion is adhered to and that we are in full compliance with Know Your Customer (KYC) and Anti Money Laundering (AML) requirements. • Ensure an effective call program is maintained on all allocated relationships and prospects. The calls should be recorded and filed. • Manage customer queries, complaints and other correspondence in a timely manner and within set standards for customer satisfaction
Skills
ms tools, analytical skills, time management, personal and interpersonal skills, communication skills
Education
Education level : Master
- mzumbe university
- 11.2018 - 07.2020
- masters in business administration- corporate management
masters in business administration
Key Skills
- Bank
- Communication
- Customer Relations
- Marketing
- Turnaround
Languages
- English
- Fluent
More information
- Availability : in 1 month
- Geographical flexibility : Dar es Salaam
- Place of residence : Dar es salaam
- Accepted employment type : Permanent contract - Fixed-term contract
- Last updated : 21.01.2021
- Total views CV : 80
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