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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Accounting, controlling, finance
- Health and social professions
- R&D, project management
- Services
Professional experience
Experience in the following industries :
- Agriculture, fishing, aquaculture
- Call centers, hotlines
- Environment, recycling
- Research and development
Professional experience
- Customer Service Representative - Social Media
- Multichoice Tanzania - DStv
- Since 07.2018
- Resolve customer queries on all DStv social media platforms and email, issue customer statement and invoice, escalation and doing follow up on pending cases/queries, resolve all online view (DStv Now) queries, monitoring service level and meet KPI's, prepare social media standard responses
Skills
-Computer knowledge on Microsoft word, Microsoft excel Internet explorer & Microsoft power point.
-Certificate of Basic Psychology knowledge.
-Research Proposal and Report Writing.
-Data analysis using different statistical software such as SPSS and STATA.
-Presentation skills.
-Management and leadership skills.
-Problem solving skills.
-Community engagement skills.
-Entrepreneurship skills.
Education
Education level : Bachelor
- College of Natural and Applied Science, University of Dar es salaam
- 10.2013 - 07.2016
- Molecular Biology and Biotechnology, aims to improve and solve human, medical, environmental, industrial and agricultural problems and new discovery on research and developments it makes.
BSc. in Molecular Biology and Biotechnology
Key Skills
- Biology
- Biotechnology
- Molecular Biology
- Monitoring
- Psychology
- STATA
- Writing
Languages
- English
- Fluent
- French
- Beginner
More information
- Availability : in 1 month
- Geographical flexibility : Dar es Salaam
- Place of residence : Dar es salaam
- Accepted employment type : Permanent contract - Fixed-term contract - Freelance
- Last updated : 06.09.2020
- Total views CV : 109
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