CV Profile No.37745

Experience in the following industries :

• Marketing, communication, media

Professional experience

• MARKETING MANAGER
• MERROE LIMITED
• Since 01.2020
• Built sales road map in line with sales targets across the portfolio of B2B brands • Collaborated with marketing and sales teams to improve content marketing and cross-promotional initiatives • Sourced leads and cold-called to promote the products, and regularly called/visited both new and existing customers to discuss requirements, negotiate terms and maximize business opportunities • Build and retaining long-term friendships/relationships with customers • Acting as key point of contact for the company, ensured a high standard of customer service by discussing technical problems or repairs required and recommending suitable products • Achieved monthly/quarterly revenue targets • Responsible for negotiating contracts from year to year (i.e. price increases and stock agreements) • Provided accurate revenue forecasts to Sales Manager on a weekly basis

• ADMINISTRATIVE SUPPORT MANAGER,
• ZEK Group International
• 01.2015 - 12.2019
• Deliver world class customer care to corporate customers (i.e. product & services knowledge, Graphics, branding, technical solution, etc). • Maintaining service quality and standards through prompt response and timely resolution of queries and providing timely feedback to customers. • Ensuring that a sound relationship is built and maintained with corporate customers and other dealers. • Work with various groups within the business to test, develop and launch new or enhancements to existing products and services. • Render support in an ef%cient, effective and professional manner which constantly meets the speci%ed performance standards. • Ensuring that all relevant information and documentation is accurately and timely captured and escalated / resolved on the relevant and applicable systems

• SALES ASSISTANT,
• GEOFIELDS TANZANIA,
• 08.2012 - 12.2014
• Provide sales consulting and support to customers, effectively selling products and meeting as well as exceeding sales goals • Develop close and personal relationships with clients to ensure customer loyalty and retention • Support manager in merchandising to feature new items and best sellers • Regularly exceeded sales targets by 20V. • Arranging displays attractively to promote products. • Took receipt of deliveries, storing stock appropriately within the warehouse.