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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- IT, new technologies
- Management
- Services
Professional experience
Experience in the following industries :
- Banking, insurance, finance
- Engineering, development studies
- Government services
- IT, software engineering, Internet
- Telecom
Professional experience
- Techical Support representative
- CATS-NET LImited
- 05.2014 - 07.2020
- • Attending to business calls and assisting Clients with technical or non-technical queries/problem on line and/ or on site when needed. • Network assessment-conduct benchmark to assess network performance (latency packet loss and throughput) as compared to the access networks). • Propose modern network topology that will improve service and easily management of the customers. • Network analysis and routine troubleshooting • Supporting Field engineers on site regarding any issues with network
- NOC Support
- Aptus Solutions
- Since 08.2020
- • Troubleshooting and Resolution any issues concerning Network • Monitor the performance and capacity of Network systems using a variety of tool • Client Interaction for non-technical and technical requirements for the customer • Responding to network alerts and hardware malfunctions • Diagnosing and troubleshooting network errors • Tracking and documenting network issues and compiling incident reports • Responsible for planning access network, management of the access layer devices.
Skills
Computer Skills
Communication Skills
Microsoft office
Education
Education level : Bachelor
- National institute of transport
- 10.2015 - 07.2018
Barchelor of Information technology
- Dar es salaam institute of Technology
- 11.2010 - 07.2013
Diploma in electronics and telecommunication
Key Skills
- ACCESS
- LAYER
- Management
- MICROSOFT
- Planning
- Support
- Telecommunication
- Troubleshooting
Languages
- English
- Intermediate
More information
- Availability : in 1 month
- Geographical flexibility : Arusha - Dar es Salaam - Dodoma - Mbeya - Morogoro - Mwanza - Zanzibar
- Place of residence : Dar es salaam
- Accepted employment type : Permanent contract - Fixed-term contract
- Last updated : 05.05.2021
- Total views CV : 96
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