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- Last name : ********
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- Date of birth : **.**.****
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Profile details
Job category searched
- IT, new technologies
Professional experience
Experience in the following industries :
not filled in
Professional experience
- Customer Support Engineer
- Zanlink Liquid Telecom
- Since 11.2018
- I am currently employed at Zanlink Liquid Telecom Company since November 2018 where I work as a Customer Support Engineer of which the main objective is to do the installation of WAN, LAN, and WLAN and also provide technical support to our clients and maintain & troubleshoot the company and client’s network infrastructure. Working on services such as MPLS, VPNs, firewall & network security, Routing protocols (OSPF, EIGRP, BGP), and also gained knowledge in Servers management and Cybersecurity including Backtracking and Pen testing whereby I test the vulnerability of network and servers
- First Line Maintenance & Help Desk Supervisor at Vodacom NOC
- Northern Engineering Works LTD
- 06.2018 - 11.2018
- My responsibility was to plan and ensure day-to-day Network operations are archived, providing coordination to our team from field team, helpdesks, and management. Participating in managerial and operational meetings for the analysis and improvement of KPIs. Also, to troubleshoot 2G, 3G, and 4G BTS technologies remotely and troubleshooting Transmission links remotely, and provide support to the Field team
- Helpdesk Engineer at Vodacom NOC
- Northern Engineering Works LTD
- 06.2016 - 05.2018
- My objective was to troubleshoot faults on the network, escalate to a field team or senior level engineer if needed and provide updates and reports
Skills
TECHNICAL SKILLS
Proficiency in all areas of Microsoft Office
Computer and Network troubleshooting and Servers maintenance
IPv4 & IPv6 Addressing and subnetting, LAN & WAN configuration and troubleshooting, Fibre and UTP cable installation, Wireless Access Points Installation, and configuration
Proficiency in Router and Switch configurations and TCP/IP protocols (Basic configurations, VLANs, Routing protocols such as OSPF, EIGRP & BGP, NAT, ACLs, L2&L3 MPLS, L2&L3VPN, VRF)
Network security and Firewalls, IPS & IDS
Knowledge of Cybersecurity fundamental and CISSP trainings, Backtrack and Pen testing
Nokia BTS installation and troubleshooting
Java Programming language
Engineering software/Tools: NetAct, 2G Flexi BTS Manager, 3G/LTE BTS Manager, iManager U2000 web LCT, AVIAT Network Portal, SecureCRT, Putty, GNS3
Education
Education level : Bachelor
- St. Joseph University in Tanzania (SJUIT)
- 11.2012 - 11.2015
- Certification Awards – Bachelor Degree in Electronics and Communication Engineering (ECE)
Bachelor Degree in Electronics and Communication Engineering
- St. Joseph University in Tanzania (SJUIT)
- 06.2009 - 11.2012
- Certification Awards – Diploma in Computer Science and Engineering (D.CSE)
Diploma in Computer Science & Engineering
Key Skills
- 3G
- ACCESS
- BGP
- IDS
- IPV6
- JAVA
- MICROSOFT
- MPLS
- NORTHERN
- OSPF
- TCP IP
- WAN
- WLAN
Languages
- English
- Good level
More information
- Availability : in 1 month
- Geographical flexibility : Arusha - Dar es Salaam - Dodoma - Geita - Iringa - Kagera - Katavi - Kigoma - Kilimanjaro - Lindi - Manyara - Mara - Mbeya - Morogoro - Mtwara - Mwanza - Njombe - Pemba - Pwani - Rukwa - Ruvuma - Shinyanga - Simiyu - Singida - Songwe - Tabora - Tanga - Zanzibar - International
- Place of residence : Dar Es Salaam
- Accepted employment type : Permanent contract - Fixed-term contract
- Last updated : 08.04.2021
- Total views CV : 104
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