CV Profile No.52802

Experience in the following industries :

• Distribution, selling, wholesale

Professional experience

• Sales Officer
• AG ENERGIES COMPANY LTD
• 01.2021 - 06.2021
• • Facilitating calls from customers by answering to all their queries promptly. • Promoting specific products as directed by upper management. • Providing general customer support. • Preparing sales reports for all products sold. • Stock checking and products tracking.

• Collection and Recovery Officer
• FINCA MICROFINANCE BANK
• 08.2021 - 07.2022
• • To increase customer experience by providing accurate information and delivering one call resolution. • Liaise with Branches and other operation teams to resolve customer queries/complaints. • To manage work queues to ensure delinquent are actioned. • To investigate any resolve any customer queries in line as per FINCA Microfinance Bank. • To manage FINCA corporate image through maintaining integrity at all times. • Ensure and Maintain confidentiality of customer information and the company. • To adhere to break schedules as defined in the shift patterns

• Sales and Marketing Specialist
• ONFON MEDIA (T) LIMITED
• 07.2022 - 08.2023
• 1. Conducting market research to identify new business opportunities, market trends, and customer preferences 2. Analyzing competitors and assessing market conditions to develop effective sales and marketing strategies. 3. Developing and implementing sales strategies to achieve company targets. Identifying potential clients and generate new business leads. 4. Building and maintaining strong relationships with existing and prospective clients. 5. Developing and maintaining the company's brand image in the market. 6. Providing regular updates and feedback to management on sales targets, market trends, and customer insights