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CV Profile No.64120

Profile updated on 01.06.2023

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Profile details

Job category searched

  • Marketing, communication

Professional experience

Experience in the following industries :

  • Marketing, communication, media

Professional experience

  • Customer Relationship Management Officer (CRM)
  • MASTERMIND TOBACCO TANZANIA
  • Since 06.2017
  • manage relationship of salesman and customers all over the country where by almost 13 deports under my supervision.  Use CRM application and computer system to monitor market trend and costumers all over the country.  Specialized in solving all technical matter and resolved all technical and non technical queries of the CRM user.  Coordinated with the Sales and Export manager and the sales team to analyze and planning on CRM effectiveness accordingly.  Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.  Provided support and training to the sales and marketing team by ensuring the working of the CRM system.  Assisted the users in tracking the data, communicating with the internal and external users to facilitate the business.  Solid ability for identifying and meeting customer expectations and organization needs  Controlling and Manage Marketing Department expenses and preparing different reports.  Manage communication activities (internal and external)
  • Sales Coordinator
  • REFLECTIONS GROUP AFRICA LIMITED (RGAL)
  • 08.2016 - 05.2017
  • Dealing with different account (new and existing accounts) as an Account manager, experience of creates good communication with the clients.  Doing a Research and preparing proposals such as products launching proposals, marketing proposal, and Communication strategies proposal.  Launching events control communication part of it by working close with media outlet for media coverage.

Skills

• Time managing • Communication skills • Self confidence and trust Marketing knowledge • Social media operating • Excellent phone and computer skills • Managing and problem solving skills • Reporting skills and inter personal skills • Proven ability to multi-task and think in an anticipatory way to be one step ahead of the process and Good relationship with Co-worker and others

Education

Education level : Bachelor

    B.A in Mass Communication

  • University of Dar-es- Salaam
  • 10.2013 - 06.2016

Key Skills

Languages

    • English
    • Good level

More information

  • Availability : immediately
  • Geographical flexibility : Dar es Salaam - Morogoro
  • Place of residence : Dar es Salaam
  • Accepted employment type : Permanent contract - Fixed-term contract
  • Last updated : 01.06.2023
  • Total views CV : 26

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