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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
- Attached CV :
Profile details
Job category searched
- Marketing, communication
Professional experience
Experience in the following industries :
- Marketing, communication, media
Professional experience
- Customer Relationship Management Officer (CRM)
- MASTERMIND TOBACCO TANZANIA
- Since 06.2017
- manage relationship of salesman and customers all over the country where by almost 13 deports under my supervision. Use CRM application and computer system to monitor market trend and costumers all over the country. Specialized in solving all technical matter and resolved all technical and non technical queries of the CRM user. Coordinated with the Sales and Export manager and the sales team to analyze and planning on CRM effectiveness accordingly. Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty. Provided support and training to the sales and marketing team by ensuring the working of the CRM system. Assisted the users in tracking the data, communicating with the internal and external users to facilitate the business. Solid ability for identifying and meeting customer expectations and organization needs Controlling and Manage Marketing Department expenses and preparing different reports. Manage communication activities (internal and external)
- Sales Coordinator
- REFLECTIONS GROUP AFRICA LIMITED (RGAL)
- 08.2016 - 05.2017
- Dealing with different account (new and existing accounts) as an Account manager, experience of creates good communication with the clients. Doing a Research and preparing proposals such as products launching proposals, marketing proposal, and Communication strategies proposal. Launching events control communication part of it by working close with media outlet for media coverage.
Skills
• Time managing
• Communication skills
• Self confidence and trust Marketing knowledge
• Social media operating
• Excellent phone and computer skills
• Managing and problem solving skills
• Reporting skills and inter personal skills
• Proven ability to multi-task and think in an anticipatory way to be one step ahead of the process and Good relationship with Co-worker and others
Education
Education level : Bachelor
- University of Dar-es- Salaam
- 10.2013 - 06.2016
B.A in Mass Communication
Key Skills
Languages
- English
- Good level
More information
- Availability : immediately
- Geographical flexibility : Dar es Salaam - Morogoro
- Place of residence : Dar es Salaam
- Accepted employment type : Permanent contract - Fixed-term contract
- Last updated : 01.06.2023
- Total views CV : 26
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