CV Profile No.84980

Experience in the following industries :

• Associative activities
• Banking, insurance, finance
• Secretarial work
• Services other
• Social, public and human services

Professional experience

• Patient services Coordinator (Locum)
• Aga Khan University Hospital Arusha.
• Since 11.2020
• Provide efficient and effective front office service to all clients. Attend to incoming calls /emails Ensure all internal and external clients visiting the clinic are attended to promptly. Proper Management of clinic petty cash and daily/weekly reporting of cash collected Receiving and recording all the cheques & processing patients’ refunds. Ensuring all cheques received are forwarded for allocation and recorded in the cheque register for receipt on a daily basis. Ensure all the outgoing emails are collected on the same day. Handle any inquiries that may arise as per stipulated guidelines and Hospital Policy. Organizing and coordinating support staff Attending to queries and referring emails, calls, or visitors to the appropriate department. Keeping office equipment and facilities maintained

• Accounts Assistant (A/C Receivables)
• Sense of Africa Tanzania, Arusha
• 10.2019 - 10.2020
• Maintaining accounts receivable files and records. Compile and share weekly / monthly supplier reports. Manage and audit account receivables transactions Prepare vendor's report with their balances against due payments Preparation of weekly and monthly reconciliation report Investigating and resolving any irregularities or inquiries Perform any activities assigned by supervisors

• Research Assistant
• Off Grid-Electric / ZOLA Electric Limited – Arusha
• 07.2017 - 10.2017
• Collection of data to customers and prospective customers by using ODK application and the firm was iACT and the project called Zola color rebranding Collecting customers information by using the system above and bringing the feedback to the management on what the customers prefer regarding the Zola color rebranding. Maintain accurate records of interviews, safeguarding the confidentiality of subjects, as necessary Prepare interview questions, Recruit and/or interview subjects Summarize interviews

• Patient Services Coordinator.
• Aga Khan University Hospitals, Arusha
• 09.2012 - 10.2015
• Provide efficient and effective front office service to all clients. Attend to incoming calls /emails Ensure all internal and external clients visiting the clinic are attended to promptly. Proper Management of clinic petty cash and daily/weekly reporting of cash collected Receiving and recording all the cheques & processing patients’ refunds. Ensuring all cheques received are forwarded for allocation and recorded in the cheque register for receipt on a daily basis. Ensure all the outgoing emails are collected on the same day. Handle any inquiries that may arise as per stipulated guidelines and Hospital Policy. Organizing and coordinating support staff Attending to queries and referring emails, calls, or visitors to the appropriate department. Keeping office equipment and facilities maintained.