CV Profile No.93054

Experience in the following industries :

• Transport, logistics, postal services

Professional experience

• Store Manager
• Maige and Family Building Store
• Since 12.2021
• • Creating employee schedules • Helping to create advertising campaigns for attracting new customers • Responding to customer complaints • Ordering new items • Maintaining safety of the store and its employees • Making sure goods are delivered on time to the client premises

• Project Controller/Fleet Manager
• Alistair Group
• 11.2020 - 09.2021
• • Maintaining absolute customer focus; keeping customer fully informed on progress • Dealing with customers complaints rapidly and professionally • Accurate fuel allocation and accounting • Ensuring drivers are correctly briefed, managed and lead throughout the journey • Risk assessment and mitigation of risks • Accurate journey management; financial control and planning ensuring timely cash flow to drivers and all associated service providers

• Tracker
• Alistair Group
• 08.2020 - 10.2020
• • Monitoring and recording truck locations and status • Communicating issues that prevent the efficient transit of cargos • First point of contact on resolving issues with drivers • Communicating with transporters for shipment updates • Fill in forms/smart sheets identifying all issues with vehicles • Follow-up to ensure that issues with transportation are resolved for all vehicles.

• Project Coordinator
• Seguruma Couriers and Logistics
• 02.2018 - 06.2020
• • Contact person for Vodacom project • Communicate with carriers and customer for shipment updates • Ensure goods are well packed • Searching for a good and reliable transporter and supervise the packing • Feeding all the data in the tracking system and update accordingly • Perform track and trace functions as well as exception management follow up • Monitor and adhere to customer requests and vendor specific requirements • Assist in training of employees and assuring proper procedures are followed • Communicate any work-related issues to the Supervisor, Manager or appropriate authority • Participate in development meetings with Vodacom to solve queries • Coordinate transportation of goods across the country • Maintain accurate documentation of shipping and pick up from goods from Vodacom depot.