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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Marketing, communication
- Secretarial work, assistantship
- Services
- Tourism, hotel business and catering
Professional experience
Experience in the following industries :
- Airport and shipping services
- Call centers, hotlines
- Event, receptionist
- Temporary work, recruitment
- Tourism, leisure activities
Professional experience
- Guest relation and reservations
- Neptune beach resort
- 10.2021 - 04.2024
- I have experience when it comes to:- .Review arrival lists to welcome guests • Attend to special guests (e.g. VIPs) and answer their inquiries • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) • Provide information about amenities, area and venues and promote services • Anticipate guest needs and build rapport with customers • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) • Address customer complaints and escalate to Guest Relations Manager when needed • Record information in the logbook daily • Ensure compliance with health and quality standards. .Answering to all calls and replying to all emails. .cashiering when it comes to management of invoices,payments and charging of bills.
Skills
I have Good communication skills,problem solving skills,,microscoft word skill, crm ,graphic design skills,Time management skills
Education
Education level : Bachelor
- Rau eco and cultural tourism enterprises
- 09.2020 - 10.2020
- I worked as a tourism manager I gained experience when it comes to sales and developing tourism products,and marketing,reservations and bookings,customer service as well as tour guide skills.
Field training
Key Skills
- Time Management
- TEAMWORK
- Decision-making
- Creativity
- 3D 2D
Languages
- English
- Good level
More information
- Availability : immediately
- Geographical flexibility : Arusha - Dar es Salaam - Dodoma - Kilimanjaro - Mwanza - Zanzibar - International
- Place of residence : Dar es salaam
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work
- Last updated : 19.05.2024
- Total views CV : 51
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