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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
-
Attached CV :
Profile details
Job category searched
- R&D, project management
Professional experience
Experience in the following industries :
- Services other
Professional experience
- Community development officer
- Temeke municiple council
- 10.2020 - 03.2022
- Conducting thorough assesment to identify needs and priorities of the community, collaborating with community members, local government and organizations to develop strategic palns for the community development, building pertnership with government agencies, NGOs and bussinesses to acces additional recources, facilitating meetings and work shops to ivolve community members, providing education programs, and keeping records of project, budget and community feedback.
- Call Centre Agent
- AzamPay
- Since 06.2022
- Respond to incoming calls from customers, clients, or other individuals seeking assistance or information, Proactively make outbound calls to customers for various purposes, such as surveys, follow-ups, or sales, Provide excellent customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction, Acquire in-depth knowledge about the products or services offered by the company to effectively address customer queries and provide accurate information, Provide technical assistance or troubleshooting guidance to customers experiencing product or service-related issues and Display empathy and emotional intelligence when dealing with customer concerns or difficult situations.
Skills
"Computer skills" "problem solving skills" "Communication skills" "Customer care service skills"
Education
Education level : Bachelor
- Tengeru Institute of Community Development
- 11.2017 - 12.2020
- I was trained on a diverse set of data from the internet, including Participatory project and management. I have an ability to understand project management terminologies, methodologies, and best practices. I can assist in discussing project plans, timelines, resource allocation and risk management. I can assist in problem solving by providing insights into various project management challenges. I am designed to facilitate communication, making it easier for project teams to collaborate and share information. I continue to learn and adapt to new information even though my knowledge is based on data available.
Project Planning and Management
Key Skills
Languages
- English
- Good level
- Swahili
- Fluent
More information
- Availability : in 1 month
- Geographical flexibility : Dar es Salaam - Dodoma - Iringa - Morogoro - Mwanza - Tanga
- Place of residence : Dar es Salaam
- Accepted employment type : Permanent contract - Fixed-term contract
- Last updated : 01.03.2024
- Total views CV : 43
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