CV Profile No.25262

Experience in the following industries :

• Hotel business, catering
• Tourism, leisure activities
• Transport, logistics, postal services

Professional experience

• Facilies and Services Officer/Travel and Camp Accommodation Officer
• ACACIA Mining Plc
• 07.2009 - 12.2017
• The Major selected accomplishments were; • Provide Electronic Air Travel tickets for international employees going on leave as well as tickets for employees travelling for business purpose oversea through International Travel Agent Rickshaw Travel ltd. • Monitoring No Show and Go Show daily and reporting them to Facilities Manager (for company own flight Dash 8 – 300 series) • Managing travel logistics from mine sites to Dar es Salaam by the company’s flight (DASH 8 – 300 series of 50pax capacity. • Support cost control strategy of the company. • Documenting daily Bulyanhulu Airstrip checklist as per TCAA requirements. • Conducting monthly Airstrip Safety meeting with Emergency and Fire Rescue Team. • Arranging Aerodrome/Airstrip meeting with TCAA Inspector annually for Aerodrome compliance purpose. • Making sure that Aerodrome/Airstrip license is up to date. • Performing ongoing quality customer service and good communication. • Coordinating Hotel bookings in country and abroad for employees going on leave or for company business issues Through International Travel Agent “Rickshaw Travel ltd” • Coordinating Transfers for employees from Airport to Hotel and from Hotel to Airport in country and abroad. • Solving customer complaints and queries in line with the company policy and procedures.

• Receptionist
• SODEXHO Tanzania ltd
• 01.2009 - 06.2009
• The selected accomplishments were; • Receiving employees and guests arriving at Bulyanhulu airstrip and providing room keys to the guests as well as directives regarding camp areas. • Monitoring houses/rooms cleanliness. • Managing linen store for camp houses/rooms. • Reporting maintenance issues regarding camp rooms/houses to maintenance department. • Receiving and issuing linen orders from Housekeeping supervisors. • Solving customer complaints and queries. • Standing for night call out and lock out while onsite.