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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- HR, training
- Legal
- Management
Professional experience
Experience in the following industries :
- Banking, insurance, finance
- Call centers, hotlines
- Government services
- Industry, production, manufacturing and other
- Social, public and human services
Professional experience
- Labour officer
- Kibaha Regional Labour Office
- 07.2018 - 10.2018
- Conducting labour inspection visits Educating employers and employees on labour laws Providing technical advices to employers and employees on how to comply with labour standards Mediating industrial disputes Preparing weekly and monthly labour inspection reports Receiving and attending employees’ complaints Receiving, checking and certifying employment contracts
- Undergraduate Trainee Program
- Extra Solutions Company Ltd
- 10.2019 - 12.2019
- The duties performed were. -Data collecting and reporting through ODK -Fixed assets Verification -Counting and numbering the assets -Fixed assets tracking
- Recovery and Collections officer
- FINCA MICROFINANCE BANK HQ
- Since 03.2020
- Recovering outstanding debts and written off loans Managing work queries to ensure all delinquent queries are actioned Investigating and resolving customer queries. Telephonic collections through the dialer by negotiating payment plans and dealing with customer objection handling. Liasing with branches and other operations teams to resolve customer complaints. Increasing customer experience by providing accurate information and delivering one call solution.
Skills
Excellent in communication and interpersonal skills, Negotiations skills and techniques, Collective bargaining skills, Conflicts management skills, Disputes Resolutions and problem solving abilities, Ability to exercise good judgement, Understanding employment and labour laws, Labour relations management skills, Ability to plan, implement and evaluate workplace iniatives, Human resources management skills, Ability to plan and develop human resources strategies to achieve cooprate objectives, Ability to interpret and administer employment contracts, Presentation skills, Leadership skills, Energic.
Education
Education level : Bachelor
- Institute of Social Work
- 10.2016 - 12.2019
Bachelor Degree in Labour Relations and Public Management
- Madaba High School
- 01.2014 - 07.2016
- Arts subjects HGL (History , Geography and Language)
ADVENCED CERTIFICATE OF SECONDARY EDUCATION
- Mwananyamala B Primary School
- 01.2003 - 10.2009
- Primary education
PRIMARY EDUCATION
Key Skills
- Leadership
- Management
- Public Management
Languages
- English
- Fluent
- French
- Beginner
More information
- Availability : immediately
- Geographical flexibility : Arusha - Dar es Salaam - Dodoma - Geita - Iringa - Kilimanjaro - Lindi - Manyara - Mbeya - Morogoro - Mtwara - Mwanza - Njombe - Pemba - Pwani - Songwe - Zanzibar - International
- Place of residence : Dar es salaam
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Cooperative Education Program - Part-time work
- Last updated : 17.06.2020
- Total views CV : 190
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