CV Profile No.39244

Experience in the following industries :

• Banking, insurance, finance
• Education, training
• IT, software engineering, Internet
• Research and development
• Telecom

Professional experience

• ICT TECHNICIAN
• SUMATRA
• 11.2015 - 06.2016
• THESE ARE SOME OF THE ACTIVITIES I HANDLED • Disaster Recovery Plan and Business Continuity • computer system administration and management • perform system backups, approve backup files and system restore • handle daily supports calls and answer queries • Involved in IT Project tracking and monitoring • Ensuring that all calls logged are being attended and communication is done. • maintain most of the systems documentation • support end-users in using both software applications, network applications and systems • Ensuring all System updates and upgrades are successful • installing and configuring computer hardware operating systems and applications • supporting and maintaining computer systems and software, applications and networks • troubleshooting systems and network problems • Training of any new Staff once recruited and ensure all IT regulations and policies are understood • central controller and consultant of the Electronic Document Management System. • Reports creation and generations for a different purpose by use of Business Objectives

• PROJECT MANAGER
• MIC TIGO TANZANIA
• 07.2016 - 02.2017
• THESE ARE SOME OF THE ACTIVITIES I HANDLED • Consolidation of a local plan of projects • Ensure requirements from all business units within the company are captured before the start of each project • Preparing the functional requirement documents for a given project • Preparing user acceptance tests for every use case • Conducting UAT with all the responsible product managers and making sure all the use-cases are captured as per the functional requirements. • Negotiate priorities and resources with clients and each unit within the company • Developing schedules, time estimations, cost estimations, developing the project budget and documentation • Evaluate and report projects performance KPI • Lead, manage, and coordinate projects and report their updates and accomplishments • Create and execute project work plans and revise as appropriate to meet changing needs • Weekly reports from all the completed and ongoing projects • Work with IT and Technical teams to ensure successful delivery of products.

• ICT TECHNICIAN
• FEZA INTERNATIONAL SCHOOL
• 03.2017 - 07.2020
• THESE ARE SOME OF THE ACTIVITIES I HANDLED • Ensuring all PCs meet standard requirements are compliant and secure • Local area network management, • Installation of different software used by both instructors and students, • Computer maintenance and repair, • Maintain software and hardware documentation, • Network access control management, • Advice and recommend hardware and software products that can be used • Team player in the ICT department, • Organizing different pieces of training for the ICT department.