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- Last name : ********
- First name : ********
- Phone : +63***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Sales
Professional experience
Experience in the following industries :
- Banking, insurance, finance
Professional experience
- Customer Service and Sales Representative
- Teletech Philippines
- Since 10.2019
- 1. Delivering service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; 2. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services; 3. Diagnosing and resolving issues involving call connectivity, SMS/MMS, phone troubleshooting issues, network congestion and more; 4. Receiving inbound and making outbound calls to customers to resolve their technical and customer service queries while also selling company phones, lines, and promotions. 5. Accurately processing and recording call transactions using a computer and designated tracking software;
Skills
Communication. Management Skills. Customer Service.
Teamwork. Leadership. Decision Making.
Conflict Resolution. Public Speaking. Interpersonal
Creativity. Problem-solving. Critical Thinking.
Education
Education level : Master
- Otago Polytechnic
- 08.2013 - 06.2014
- Management principles, finance and marketing.
Graduate Diploma in Applied Management
- University of South Africa (UNISA) Pretoria, Gauteng, South Africa
- 11.2000 - 09.2005
- Business Administration modules
Bachelor of Business Administration
Key Skills
- Customer Service
- Sales
Languages
- English
- Native
More information
- Availability : not filled in
- Geographical flexibility : Arusha - Dar es Salaam - Dodoma - Geita - Iringa - Kagera - Katavi - Kigoma - Kilimanjaro - Lindi - Manyara - Mara - Mbeya - Morogoro - Mtwara - Mwanza - Njombe - Pemba - Pwani - Rukwa - Ruvuma - Shinyanga - Simiyu - Singida - Songwe - Tabora - Tanga - Zanzibar - International
- Place of residence : Caloocan city
- Accepted employment type : Permanent contract - Fixed-term contract
- Last updated : 10.10.2020
- Total views CV : 65
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