CV Profile No.44532

Experience in the following industries :

• Banking, insurance, finance
• Education, training
• Health, pharmacy, hospitals, medical equipment
• IT, software engineering, Internet
• Maintenance, servicing, after-sales services

Professional experience

• Accounts Executive
• Imatic Technologies Limited, Dar es Salaam, Tanzania
• 10.2018 - 08.2019
•  Preparation of daily sales collection and Z report to be circulated to the management  Daily consolidation of bank statements to be circulated to the management  Setting periodic debtors collection targets  Posting receipts on a daily basis, weekly bank reconciliations, monthly statutory payments (PAYE, SDL, Withholding taxes, WCF, NSSF and VAT returns) and paying creditors with verification done by the external accountant.  Maintaining withholding tax spreadsheet and certificates for sales invoices and prepare quarterly summary to be forwarded to the Auditors  Keep track of on-going projects (integration and customization) for Banking and Insurance Company and get an up to date feedback on work completed by developers to ensure timely client billing.  Responsible for accurate processing of invoices into the company’s in-house software Smart Accounting Software i.e Monthly billing for all the Insurance Companies sponsoring their Insurance Agents depending on the number of users being registered on to the system and charged accordingly, Quarterly billing for the Insurance Brokers (individual) and AMC (Annual Maintenance Contract) for using Insurance Portal. I also assisted Marketing team for cold calling and generated list of participants for a workshop (Law and Technology Forum for HR and Payroll Compliance) organised by company.

• Accounts Assistant
• Warrior Security Ltd (Now known as WS Insight Ltd), Arusha, Tanzania
• 05.2011 - 10.2016
•  Responsible for maintaining and updating a client database of over 250 private and corporate clients. This included billing on a monthly basis into Pastel Accounting Software  Preparation of daily sales collection and Z report to be circulated to the management  Weekly meetings for setting weekly and monthly debtors collection targets  Credit control – reduced historical debt by 50%  Weekly bank reconciliations and arranging monthly statutory payments (PAYE, SDL, Withholding taxes, WCF, NSSF and VAT returns) with verification done by FC  Involved with Technical Team private and corporate customer accounts reconciliation based on security services provided –installation of both manual and automatic alarm and security guards assigned temporary, permanent, day and night which from Finance end invoices was not raised on time and forwarded to the clients. I also assisted sales team for 6 months and managed successfully to bring new clients on board.

• Examination Services officer
• British Council, Dar es Salaam, Tanzania
• 01.2009 - 11.2010
•  Provide information, register students for the English courses and Professional courses such as report writing and advance effective communication skills  Register students for exams, arrange exam delivery and distribute results.  Ensure all courses and exam leaflets are kept up to date for customers and corporate clients  Responsible for processing Teaching Centre invoices for corporate clients  Process payments for all expenses to Examinations Services activities and pass to Finance.  Ensure all payments to exam board are made by invoice deadline.  Make sure that the exam filing is maintained effectively.  Maintain list of examiners and schedule them for IELTS exam.  Ensure all the exams (IELTS, Cambridge and other exams from different universities) run smoothly on a monthly basis and ensure all examinations are carried out as per standards with their rules of conduct, dispatching completed exams scripts for marking, receiving and checking results, distributing results and assisting with any queries students may have after results are received.  Ensure overseas Universities debts are followed up promptly and resolved quickly.  Produce exam deferred income and IETLS exam reconciliation report on a monthly basis to the Academic Manager

• Customer Service Coordinator
• Solution Commitment Integrity, Dar es Salaam, Tanzania
• 01.2004 - 12.2008
• Solution Commitment Integrity Ltd, Dar es salaam, Tanzania - Customer Service Coordinator  Maintained all Customer and Service records including – Support calls, Invoices, Service Contracts  Keep track of 50 ATM Machines including installation and calibration to all the banks in Tanzania and their branches (CRDB, Standard Chartered, Stanbic, KCB)  Coordinating engineer’s upcountry travel arrangement for ATM’s installation provided to all the banks in Tanzania.  Keeping record of incoming and outgoing customer computer hardware brought in for repairs/services and also coordinating with suppliers for warranty replacements and at same time updating records including processing, re-ordering of spare parts that were below minimum level or out of stock.  Ensuring Services Customers needs and objectives are met  Organised weekly department review meetings