CV Profile No.53880

Experience in the following industries :

• Distribution, selling, wholesale
• Engineering, development studies
• Government services
• Social, public and human services

Professional experience

• SALES OFFICER
• PLASCO LTD
• Since 06.2020
• Manage customer complaints & escalate where necessary. ❖ To assist the customer and answer all lead and customer questions about the product or company accurately to understand customer requirements and close sales. ❖ Develop and manage relationships with key customers in the assigned region and maintain long-term relationships with strategic clients. ❖ Compiling all the new opportunities with details as per pre-sales order document including filling the excel sheet. ❖ Plan and organize personnel sales strategy in line with company goals and strategy ❖ Efficient tender management. ❖ Use SAP to generate loading orders, invoices and delivery notes from SAP with high degree of accuracy. ❖ Log and track sales opportunities in SAP. ❖ Coordinate with the production/ operations department to produce goods against all customer orders. ❖ Perform any other related duties as may assigned by Deputy or Head of Sales and Marketing.

• Senior Sales Associate
• Forever 21
• 10.2017 - 10.2019
• Understanding customer needs and queries about products, prices and services. • Advising customers on product ranges best suited to their needs. • Focusing on up selling and cross selling plus use POS to update all data. • Maintaining customer relationships in order to build long term brand loyalty. • Handling new launches, cashiering, promotion of products and visual merchandising • Maintaining general cleanliness, hygiene standards and visual displays. • Implementing CRM at the store level and providing relevant feedback. • Coordinating with customer care center after sales service and generating daily sales report. • Following all company procedures in ordering, cash handling and other common practices.