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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- HR, training
- R&D, project management
- Secretarial work, assistantship
- Tourism, hotel business and catering
Professional experience
Experience in the following industries :
- Banking, insurance, finance
- Call centers, hotlines
- Event, receptionist
- Hotel business, catering
- Secretarial work
Professional experience
- Customer Care Executive
- PCCI Tanzania Limited
- 01.2017 - 12.2020
- Responding and resolving customer’s problems and challenges. Seeking for customer inquiries regarding the organization products and services Issuing support and advice on “how to” on the organization products and services Provide customer support during new services or launch on new products.
- Customer Care Representative
- ISON BPO
- 01.2014 - 12.2016
- Responding to customer calls and resolving customers complaint Responding to customers email and chats through Social media pages Interacting with customers to provide them with information to address inquiries regarding to organization products and services. Assist in organizational research for the benefit of the Organization. Attending Training and developmental seminars Assist in reaching the organizational target
Skills
I am very innovative when its come to resolving customers queries and challenges.
I am a team worker who can socialize with any one regardless of ethnicity or reliogion
Education
Education level : College
- Learn it Institute of Business and Technology
- 01.2012 - 12.2013
Certificate of Business and IT
- Mji Mwema Secondary School
- 01.2008 - 12.2011
Certificate of Secondary education
Key Skills
- Support
- Training
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Arusha - Dar es Salaam - Dodoma - Geita - Iringa - Kagera - Katavi - Kigoma - Kilimanjaro - Lindi - Manyara - Mara - Mbeya - Morogoro - Mtwara - Mwanza - Njombe - Pemba - Pwani - Rukwa - Ruvuma - Shinyanga - Simiyu - Singida - Songwe - Tabora - Tanga - Zanzibar - International
- Place of residence : Dares Salaam
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work
- Last updated : 29.01.2023
- Total views CV : 47
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