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CV Profile No.65357

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Profile updated on 21.10.2024

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Profile details

Job category searched

  • Services
  • Marketing, communication
  • Production, maintenance, quality
  • Tourism, hotel business and catering

Professional experience

Experience in the following industries :

  • Chemistry, petrochemistry, raw materials, mining
  • Event, receptionist
  • Health, pharmacy, hospitals, medical equipment
  • Quality, methods
  • Tourism, leisure activities

Professional experience

  • Receptionist, customer care and customer service
  • The Aga Khan Hospital
  • 03.2021 - 01.2023
  • 1)Dispatching reports physical and via electronically (E-mails), radiology and patient registration counter. 2) Customer care and customer service which reduce number of complains about 75%. 3) Calling and receiving calls from clients/ patients and schedule examination/procedure to the patient effectively. 4)Play role to perform ensure and practicing patient safety and patient satisfactions, listening to patient queries and solve them as soon as possible. 5) Preparing presentations about patients/clients satisfactions, and how to reduce over waiting time and turn around time for the patients/clients and receive their reports in time without any queries. 6) Documentation of patients/clients procedure records before, after international audits.

Skills

Team worker, Time management, Multitasking, Empathy, Problem solving, Costumer service, Communication, Adaptabiltiy

Education

Education level : College

    Laboratory Assistant

  • Arusha Technical College
  • 01.2015 - 12.2019
  • Quality assurance.

Key Skills

  • Communication
  • Laboratory
  • Quality
  • Quality Assurance

Languages

    • English
    • Good level

More information

  • Availability : immediately
  • Geographical flexibility : Dar es Salaam - Dodoma - Manyara - Morogoro - Mwanza - Singida - Tanga - Zanzibar
  • Place of residence : Dar es salaam
  • Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work
  • Last updated : 21.10.2024
  • Total views CV : 109

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