CV Profile No.79688

Experience in the following industries :

• Banking, insurance, finance
• Government services

Professional experience

• PA & BUSINESS PERFORMANCE MANAGER
• KCBL
• Since 04.2022
• 1.Provides high-level professional administrative support to the GM to ensure excellence in customer experience and service delivery across the Organization. 2. Work closely and provide proactive support to the Executive Leadership Team, including other management team to execute GM directives. 3. Proactively responds to enquiries from Board members, Management, staff and other customers with a high level of discretion, maturity, diplomacy and judgment ensuring exceptional customer experience. 4. Ensure the smooth and adequate flow of information within the bank to facilitate other business operations, 5. Managing and improving contracted support services, by acting as liaison between bank and vendors/suppliers, 6. Liaise and negotiate with vendors and suppliers 7. Making travel arrangements and detailed travel itineraries 8. Manage schedules and deadlines, 9. Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions. 10. Maintain a high level of awareness of matters coming into and out of the GM’s office to effectively respond to enquiries and exercise sound judgment on the manner of response. 11. Proactively manage correspondence, both emails and letters received.

• SENIOR INVESTOR RELATION OFFICER
• KCBL
• 04.2021 - 03.2022
•  Responsible to perform all related activities for Capital Mobilization to increase Banks’ capital.  Preparation and Management of Shareholders Annual General Meeting (AGM),  Preparation of Share Certificates and updating Share Register,  Manage relationships with investors, stakeholders and resolve issues of concerns from Investors  Attending and responding to Investors queries.

• ACTING HUMAN RESOURCE MANAGER CUM BANK SECRETARY
• KCBL
• 04.2019 - 03.2021
•  Responsibly to arrange and attend all Bank Business Meetings for minutes taking, ensuring all required documents/report are circulated on time, ensure all logistics are well managed, e.tc.  Responsibly to prepare agenda and calling of the meetings;  Sending meeting notices to all members of the Board and all Committee members from the time of official appointment according to local regulation;  Scheduling of meetings to ensure compliance with applicable requirements;  Provide guidance to Management in the preparation of materials for each meeting;  Confirms when quorum requirements are met and that decisions are adopted in accordance with applicable laws;  Take minutes in proper manner at Board meetings and applicable Committee meetings and records attendance at all Board and Committee meetings.  Ensure that all decisions are adopted in a timely manner and by the appropriate corporate body;  Performing all duties under HR Department thus includes planning, organizing, directing, coordinating, and budgeting for Human Resources and Administration activities;

• BANK ADMINISTRATIVE OFFICER
• KCBL
• 05.2017 - 03.2019
•  Performing duties under HR Department thus includes planning, organizing, directing, coordinating, and budgeting for Human Resources and Administration activities.  Ensure that the Bank has in place and at all times sound human resources management policies, procedures and practices.  Ensure that Bank’s human resources needs are met and fulfilled in time and in the required quality and quantity.  Be overall in charge of overseeing the human resource, general administration matters in the Bank.  Provide human resource, administration, industrial relations and welfare services.  Formulate, prepare and review human resource policies, procedures, services, regulations in line with Bank’s objectives.  Advise on all matters pertaining to human resource management and administration.

• BANK PROJECT OFFICER
• KCBL
• 03.2014 - 04.2017
• Work at KCBL among performing other banking activities the following were tasked to me as Project Officer:-  Ensure project key objectives are implemented within the set target dates.  Ensure project report of implementation is prepared monthly then quarterly for submission.  Ensure meeting are conducted to review the project progress and to discuss future tasks.  Ensure project activities are completed within the agreed time.  Ensure all bank projects are fully implemented as required.  Preparation of project Budget/Annual Work Plan Budget (AWPB).  Project follow-up and monitoring.