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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Management
- Secretarial work, assistantship
- Tourism, hotel business and catering
- Transport, logistics
Professional experience
Experience in the following industries :
- Secretarial work
- Tourism, leisure activities
- Transport, logistics, postal services
Professional experience
- Secretary to managing director
- Kunduchi beach hotel
- 01.2006 - 04.2006
- It was nice with not much challenges and growth, doing normal duties as a secretary to the Managing director, draft letters memo etc..
- Sales and Marketing officer
- Stan ad and Consultancy
- 05.2006 - 12.2007
- Working as a Sales person its a challenge but since I love growth and challenges i was enjoying my position and done well with good results.
- Swithch board Operation/safari Consultant
- Costal Travels Limited
- 01.2008 - 10.2011
- I started as swithch board operator but i was willing to learn and grown to know the costal travels portal of bookings and reservation with Safari. after once year i was promoted to safari consultant.
- Safari Consultant
- Takims Holidays and Travels
- 12.2011 - 01.2012
- I shared experience with them by doing safari bookings.
- Receptionist/Swithboard Operator
- Medical Stores Department
- 01.2012 - 01.2018
- Started as a switchboard Operator and front desk till on 2016 got promoted to Office management secretary to director of logistics because of my hard work and good multitasking skills and ready to learn and do the said job, handling flight bookings and some of the administration duties.
- Social Media Networking Marketing and Administration
- Nitume Chap
- 01.2020 - 07.2020
- It was a courier company i gained new experience on the said of transportation and its challenges and also good customer services experience to meet with clients face to face or by phone conversation.
- Front office and administration operations
- Outsourced Carewell Tz limited
- Since 06.2021
- I gained another working experience with handling employees and all secretarial duties.
Skills
• Ability to make people feel at ease
• A polite and courteous manner regardless of the situation
• Ability to deal calmly with difficult or visitors
• Excellent verbal and written communication skills
• Ability to keep calm under pressure
• Efficiency and excellent organisation skills
• Ability to balance conflicting demands
• A smart, neat appearance
• Ability to work telecommunication system (telephone, fax machine, switchboard)
• Excellent listening and interpersonal skills
• Ability to work under own initiative
• Willingness to go the extra mile even at busy times
• A commitment to and knowledge of organization and its work.
• Problem Solving
• Ability to Operate a telephone Switchboard
• Ability to speak clearly and concisely
• Customer Services Skills
• Attention to details
• Technology
• Time Management
• Multitasking, dependability and Prioritizing
• Stress Management
• Telephone Communication Skills
• Good Scheduling, Decision making and persuading skills
Education
Education level : High school
- National College of Tourism
- 10.2005 - 12.2006
- Front desk duties
Front office Operations
- National institute of productivity
- 06.2016 - 06.2016
- - How to handle customer - How to respond to customer - Duties and responsibilities of a customer Service
Customer Service
- Institute of sales Promotion
- 06.2015 - 06.2015
- -Telephone Operating and Reception Skills and Methods.
Certificate of Telephone Operating and Reception Skills and Methods.
- Zanzibar Serena Inn
- 07.2005 - 07.2005
- - Hotel reception duties - customer Services duties - hotel booking and reservations
Front office /Reservation
- University of Dar es Salaam Computer Center
- 10.2006 - 11.2006
- Certificate of Microcomputer Applications - Microsoft word - Microsoft Excel ect.
Certificate of Microcomputer Applications
- National college of Tourism
- 01.2005 - 11.2006
- All front duties
Front office Operations
Key Skills
- Administration
- Booking
- Handling
- Management
- Office Management
- Reception
- Scheduling
- Telephone Communication
- Time Management
- Tourism
- Transportation
- WORD
- Written Communication
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Dar es Salaam - Dodoma - Morogoro - International
- Place of residence : Dar es Salaam
- Accepted employment type : Permanent contract - Fixed-term contract
- Last updated : 22.03.2024
- Total views CV : 58
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